What is psychological safety in teams and why is it key to their success?

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A leader who creates psychological safety in their team has come a long way. Communicating both opportunities and challenges transparently builds trust, mutual respect, and ultimately lays the foundation for an environment where people feel free to express themselves.

At the organizational level, intentionally fostering healthy work environments drives learning and innovation. Therefore, psychological safety isn't just an "extra": it's a essential element for collective success.

But what exactly is psychological safety?

Psychological safety is the degree to which team members feel safe to take risks, express ideas, ask questions, acknowledge mistakes, and be vulnerable without fear of judgment or punishment. In other words, it is the shared belief that the environment is safe enough to be who you are, without negative consequences.

It is important to note that Psychological safety doesn't happen by chance. It is created intentionally, by designIt requires conscious leadership, clear structures, open conversations, and a culture that supports respect and inclusion.

I have read a lot on the subject, and I notice that sometimes psychological safety is confused with other concepts such as team cohesion wave interpersonal trustAlthough they are related, they are not the same:

  • The cohesion, for example, can lead to avoiding questions in order to maintain harmony, falling into the dreaded “groupthink.”
  • The trust, on the other hand, involves expecting others to act in the best interest of the team. It is a component of psychological safety, but it does not fully define it. The latter also requires mutual respect and the possibility of dissenting without fear.

How do you know if your team has a psychologically safe environment?

I propose some questions to reflect on your work environment:

  • Do team members openly acknowledge their mistakes? Are lessons learned shared?
  • Are those who take initiatives or risks supported, even if the outcome isn't perfect?
  • Is asking for and offering help a common practice, free from judgment or criticism?
  • Do you question the way things are done? What happens when someone does this?

Psychological safety requires conscious leadership, honest communication, and a consistent commitment to people's emotional well-being. It is not improvised, it is designed.

From our experience, We know how to build spaces where team well-being flourishes.We do this with a holistic approach that integrates active listening, emotional intelligence, and effective talent management. Because when people feel safe, teams advance, learn, and transform.

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Amanda Cebrián